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Lesson 24 / 25

Restaurant & cafe launch rehearsal

Rehearse tables, takeaway, kitchen, sold-out, online, cancellation and shift close.

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Before you begin

A test shop, two-station menu, table/takeaway workflows, tenders, every role and an evidence sheet.

Where to go

Test shop → Restaurant POS / Kitchen / Operations / Reports

Visible menus may vary with language, permissions, app version and shop configuration.

Follow these steps

  1. DINE_IN: open a table, send two rounds, accept a QR proposal, move/split/merge, discount and settle, checking kitchen, receipt and stock.
  2. TAKEAWAY/online: use explicit branch and fulfillment, verify payment, have staff accept kitchen work and hand off to the recipient; payment alone must not create a ticket.
  3. Mark an item sold out while an older check is open; new intake stops while the old check can finish. Cancel a sent line with reason/approval and inspect pending refunds.
  4. Rehearse opening/closing checklists, FAIL remediation, handover, ingredients, waste, expenses and cost reports; missing evidence must not become zero.
  5. Cut connectivity before/after tender, test stale Kitchen Board and uncertain payments, inspect the original bill before retrying, then reconcile Cash In/Out, refunds and pending work at close.

How to verify success

Every scenario has observed evidence; a manager reconciles check, kitchen, money and stock and closes critical issues before soft opening.

Limits & things to check

Restaurant POS has no Emergency Offline. This rehearsal does not certify providers, printers or food safety without shop-specific live testing.

Ready to try it in your shop

Lessons are free to read. Actual operations require sign-in and the appropriate permission. Use test data for training.

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