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Lesson 12 / 15

Wastage, losses, returns & write-offs

Record reasons and distinguish sellable returns, quarantine, waste and loss.

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Before you begin

Shop policy and approvers for waste, expiry, damage and returns.

Where to go

Wastage / Returns / Stock Transfers

Visible menus may vary with language, permissions, app version and shop configuration.

Follow these steps

  1. Select the actual branch, SKU/variant, quantity, lot and reason. Wastage movement and audit commit together.
  2. Returns use the original bill and Return/Void machinery, not wastage. Cross-branch returns enter the physically receiving branch under authorization.
  3. Transfer losses remain in transfer discrepancy/ledger evidence; do not add them at destination or write them off twice.
  4. Review effects on sellable quantity, value and reports. Missing historical cost remains unknown; never backfill it with today's price.

How to verify success

Every reduction has a movement, reason, source document and approver, without duplicate write-off.

Limits & things to check

Refund, stock return and tax document are separate evidence; one does not automatically complete another.

Ready to try it in your shop

Lessons are free to read. Actual operations require sign-in and the appropriate permission. Use test data for training.

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