Reservations, holding orders & unexplained stock
Find who holds stock before selling the last unit or correcting reservations.
On this page · Jump to a section
Before you begin
order.view access and the exact SKU, variant/size and branch.
Where to go
Products → Variant stock → Reservations / Orders
Visible menus may vary with language, permissions, app version and shop configuration.Follow these steps
- Open reservations from the selected variant and confirm the result still matches that SKU/size before acting.
- Review PENDING, PAID and PACKING orders still holding stock, including bundle/recipe components from the consumption snapshot.
- Compare reserved total with explained quantities. Any unmatched amount remains unexplained; never conclude nobody holds it.
- Resolve the source—process or authorized-cancel the order, or investigate an old hold—then recheck. Never clear reservations with SQL or a manual adjustment.
How to verify success
Every reserved unit is explained or explicitly marked unexplained with an investigation owner.
Limits & things to check
A failed query does not mean no holder; shipped or cancelled orders are not current reservation owners.
Ready to try it in your shop
Lessons are free to read. Actual operations require sign-in and the appropriate permission. Use test data for training.