Open, reconcile & hand over shifts
Count actual cash and resolve pending work before handing over a register.
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Before you begin
A paired register, valid PIN and counted opening float.
Where to go
POS → Shift / POS shift overview
Visible menus may vary with language, permissions, app version and shop configuration.Follow these steps
- Select a cashier, enter PIN, open the shift with the counted float and review branch, printer and pending work.
- Record non-sale drawer movements as cash in/out with reasons. Cash out requires another approver; do not alter sales to hide drawer differences.
- Before closing, check unpaid bills and pending non-cash refunds. Follow the register's counting flow and record actual variance.
- Hand over open tables, bills, borrowed games and held documents with named owners. Managers review shift reports and variance reasons.
How to verify success
Opening cash and recorded movements reconcile to counted cash; pending work has a receiving owner.
Limits & things to check
Back-office shift reports do not replace counting and closing on the register. A shift boundary is not proof that every table is paid.
Ready to try it in your shop
Lessons are free to read. Actual operations require sign-in and the appropriate permission. Use test data for training.