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Lesson 23 / 24

Retail launch rehearsal scenarios

Rehearse sales, receiving, returns, outages and shift close with test data.

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Before you begin

A test shop, sample products, every test role and an evidence sheet.

Where to go

Test shop → POS / Purchase / Reports

Visible menus may vary with language, permissions, app version and shop configuration.

Follow these steps

  1. Test cash, QR and split tender plus loose/pack/variant scans and promotions, reconciling receipt to movement.
  2. Test manual discount, void, partial/full return with correct approvers, checking stock, refund and tax evidence.
  3. Create a PO with partial receipt, transfer, count and petty-cash expense, verifying each action occurs once on retry.
  4. Cut connectivity before and after tender, rehearse eligible Emergency Offline and inspect the original bill after uncertain results.
  5. Close the shift and reconcile cash, bills, refunds, Cash In/Out and pending items, recording result, owner and remediation date.

How to verify success

Every scenario has observed evidence; a manager confirms reconciliation and critical issues are closed before launch.

Limits & things to check

Reading completion is not live readiness; test the shop's printers, network, devices and tender methods.

Ready to try it in your shop

Lessons are free to read. Actual operations require sign-in and the appropriate permission. Use test data for training.

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