Back-office orders, packing & shipping
Advance orders according to actual goods and payment, retaining verified tracking evidence.
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Before you begin
A confirmed order with fulfillment branch, address/pickup method and verified payment status.
Where to go
Orders → Shipment
Visible menus may vary with language, permissions, app version and shop configuration.Follow these steps
- Open the order and verify customer, lines, quantities, branch, fulfillment and payment from server data rather than chat wording.
- Pick and pack the recorded lines, using supported exception handling for shortages; never substitute after confirmation without a new agreement.
- Create shipment or pickup only through a genuinely available provider/process; tracking must come from evidence, never a guess or test value.
- Change status only when the event occurs and send customer-safe links/tracking, never an /admin URL.
How to verify success
Shipment belongs to the correct order/branch, status does not outrun reality and customers can track using published evidence.
Limits & things to check
Verify readiness per carrier/platform; a menu or button does not prove the account is connected.
Ready to try it in your shop
Lessons are free to read. Actual operations require sign-in and the appropriate permission. Use test data for training.