Emergency Offline cash sales
Use the phone's emergency queue only for eligible plain-retail cash bills.
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Before you begin
A rehearsed Mobile POS, emergency cash policy and manager responsible for reconciliation.
Where to go
Mobile POS → Emergency Offline
Visible menus may vary with language, permissions, app version and shop configuration.Follow these steps
- Use only plain retail products with cash; exclude members, points, coupons, manual discounts, serial/weighted/recipe/pharmacy items, credit, deposits, restaurant and board-game bills.
- Save the sale in the phone's encrypted queue and issue only the shown temporary evidence; pending is not a receipt or tax document.
- When online, replay serially with the original idempotency; never create a replacement bill or discard accepted cash even if the shift closed.
- A manager reconciles queue, committed bills, cash, movements, stock and unresolved entries before shift close or device replacement.
How to verify success
Every emergency entry is committed or assigned, cash is preserved, no bill duplicates and stock moves after replay.
Limits & things to check
This phone-only path is not a full offline POS; the desktop shell owns no settlement or offline engine.
Ready to try it in your shop
Lessons are free to read. Actual operations require sign-in and the appropriate permission. Use test data for training.