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Lesson 13 / 25

Counter sale & pharmacist authorization

Sell ordinary goods and route gated baskets to a pharmacist, binding evidence to the reviewed bill and items.

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Before you begin

Open shift, ready products/policies, the shop's pharmacist/queue process and working PINs.

Where to go

POS → Sell / Pharmacist review / Pharmacy Queue

Visible menus may vary with language, permissions, app version and shop configuration.

Follow these steps

  1. Scan exact SKU/size/selling unit and quantity. Approved DIRECT_SALE items use normal POS; gated items must stop before payment.
  2. Follow shop policy: send the basket to Pharmacy Queue or have a counter pharmacist enter PIN for the on-screen basket. Any item/quantity change requires fresh authorization.
  3. The pharmacist may also be the cashier, but the transaction rechecks licence; Administrator access is no substitute. Authorization evidence commits with the bill.
  4. PRESCRIPTION_REQUIRED may proceed only at the counter after pharmacist evidence review. Prescription and ONLINE_SALE_PROHIBITED items cannot be sold online.
  5. A PIN cannot override a quantity limit; edit and re-review policy instead. After sale, check receipt, stock and the counter-authorization log.

How to verify success

The bill matches the reviewed basket, unlicensed staff cannot clear gates and authorization never carries to another bill.

Limits & things to check

Cancelling a bill does not restore its approval. There is no pharmacy-specific gate for returning medicine to sellable stock; define a pharmacist quarantine/review process.

Ready to try it in your shop

Lessons are free to read. Actual operations require sign-in and the appropriate permission. Use test data for training.

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