Enroll members & redeem coupons
Verify membership and coupon eligibility before discounting products.
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Before you begin
Assign a customer-data owner and agree on membership rules.
Where to go
Customers / Loyalty / Coupons / POS
Visible menus may vary with language, permissions, app version and shop configuration.Follow these steps
- Search for an existing customer using customer-confirmed details before enrolling. Select/enroll through POS and check name and phone before saving.
- Create a coupon with discount, minimum spend, validity, total/per-customer quota and branch scope. Test it on a small product basket.
- To distribute through Inbox, select the coupon, review and send the message. This assigns it to the customer's wallet; typing a code in chat does not redeem it.
- At POS select the member, enter the coupon and wait for validation. Review discounts and points in the checkout summary and explain any rejection.
How to verify success
Test eligible, wrong-branch, expired and below-minimum coupons, then check post-sale points.
Limits & things to check
Board-game coupons/points apply to eligible merchandise, not play-time charges. A time-only bill cannot consume a product coupon.
Ready to try it in your shop
Lessons are free to read. Actual operations require sign-in and the appropriate permission. Use test data for training.