Board-game launch rehearsal scenarios
Scenarios and expected outcomes for timing, bills, passes, bookings and equipment.
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Before you begin
Fictional data, tables A/B, test members and a manager recording observed results.
Where to go
Test shop → POS / Board-game tables / Reports
Visible menus may vary with language, permissions, app version and shop configuration.Follow these steps
- Timing: THB 60/hour, minimum 60, rounding 30, grace 5; 4/65/66-minute tests should yield 60/60/90 before tax/benefits. Test a 120-minute purchase with 90-minute departure and 150-minute overrun, checking charged-through time.
- Bills: open four people in two groups, add drinks to each, close/pay the first. The other stays OPEN and can add players; the frozen group cannot. The table stays occupied. Return games/documents and settle the last group.
- Floor: move to a free table, merge onto an occupied one and detach a group. Verify unchanged clocks, separate bills and explicitly selected loans/holds. Over-capacity seating must require review/confirmation.
- Entitlements: 60 remaining minutes against 90 minutes at THB 60/hour leaves THB 30. Fully covered time with no goods settles at zero without fabricated tender. Test wrong branch, expiry and a better offer preserving quota.
- Bookings: submit/review a website request; slip submission must await payment verification. Test confirmation, check-in, seating and deposit application at POS, plus conflicting windows, expiry, no-show and pending refunds.
- Chat/QR: confirm only the latest summary, require a new summary after edits and reject CHAT automation on deposit branches. A QR time-extension request must remain a service call until staff actually changes timing.
- Hardware/access: test each role's PIN, customer display, Thai/QR print, reprints, disconnection and uncertain payment. Inspect the original bill before retrying without duplicate collection or board-game offline use.
- Overnight/handoff: rehearse both sides of 04:00, hand over open visits, reconcile cash, pending refunds, games/documents and passes with reports. Record expected/actual results, references, tester and remediation owner before a soft opening.
How to verify success
Critical scenarios have observed evidence, manager readiness approval and resolved issues before full launch.
Limits & things to check
Rehearse in a test shop first. This is a test plan, not certification that your printers, network, email, LINE or bank transfers have been verified.
Ready to try it in your shop
Lessons are free to read. Actual operations require sign-in and the appropriate permission. Use test data for training.