Issue passes, consume minutes & cancel entitlement
Follow the actual pass screen while distinguishing entitlement issuance from payment.
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Before you begin
A verified member, pass-management permission and a manager-approved payment-recording process.
Where to go
Board-game tables → Passes
Visible menus may vary with language, permissions, app version and shop configuration.Follow these steps
- Add a plan with name, unlimited/minute type, price, duration in days and branch. An empty branch means all branches. Minute plans require a total quota; enable the plan.
- In Sell pass, search by name, phone or member number, verify the person, select plan/price and issue once. Check the resulting member contract and expiry.
- The current screen issues entitlement and records the plan price but has no payment tender or POS receipt step. Do not treat issuance as money received. Agree payment evidence and accounting with the manager before selling; do not create a time SKU to hide this gap.
- Select the pass owner as the participant and verify active eligibility and branch. The pass must still be valid when the group closes. Previewing charges does not reserve or consume quota.
- With multiple passes, unlimited takes priority, followed by usable minute balance and earliest expiry. One pass per customer is selected for that group close, not a pool of all contracts. If a Thai-only plan name fails validation, include unique Latin letters/digits, such as MONTH30 รายเดือน.
- Without another offer: 90 minutes at THB 60/hour and a 60-minute balance consumes 60 minutes and leaves THB 30 before tax. Tab merchandise remains payable. Unlimited is not a zero-minute balance.
- To cancel, select the correct contract and enter a reason. Check its cancelled status and stopped renewal agreement. Cancellation does not automatically refund money; finance must follow the original payment evidence.
- Review outstanding minutes, unlimited contracts and minutes expiring within 30 days. Any nonzero balance-mismatch count requires investigation before accounting sign-off; do not overwrite balances to hide it.
How to verify success
The right customer/branch receives entitlement, payment evidence is independently verifiable and actual close consumes minutes only once.
Limits & things to check
Editing plan price, duration or branch does not alter sold contracts. Cancelling an unpaid session reverses consumed close-time quota; do not assume every post-sale return/refund also restores pass entitlement.
Ready to try it in your shop
Lessons are free to read. Actual operations require sign-in and the appropriate permission. Use test data for training.