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Lesson 25 / 41

Close a group & collect payment

Let a group leave early, verify charges and release the table only when all groups finish.

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Before you begin

An open shift, sale permission and an agreed paying group.

Where to go

POS → Board games → Close group → Payment

Visible menus may vary with language, permissions, app version and shop configuration.

Follow these steps

  1. Select the departing group and review players, time and tab. Close only this group if others continue playing.
  2. For the last group, return every game and release all held documents before closing time. Review the selected offer/pass benefit and merchandise total.
  3. Send the group to POS and collect the combined time-and-goods total. A genuine zero-due bill still needs settlement confirmation; do not invent a payment.
  4. Check the receipt and paid status. Other groups can continue. Closing all groups still requires settling each bill before treating the table as free.

How to verify success

The group is paid, no duplicate payment exists and the table is free only after every group finishes.

Limits & things to check

Closing freezes the group and prevents new players. An order ID alone does not prove payment; a tab may already have a stock-reservation order.

Ready to try it in your shop

Lessons are free to read. Actual operations require sign-in and the appropriate permission. Use test data for training.

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